What This Privacy Policy Covers
When you open an account on khela, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect transactional records tied to deposits and withdrawals so we
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can verify your account activity and process your requests accurately. Device data and session logs are collected automatically when you access the lobby from a mobile browser or app. We use this data to keep your account secure, process payments, and respond to support requests. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Retention periods vary by data type: account identity data is held for as long as your
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account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask us to correct inaccurate records by contacting our support team. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.